Communications and Outreach Manager (Full-time)  

Organization description:

The City and County of Honolulu Office of Climate Change, Sustainability and Resiliency (CCSR) was established by a City Charter amendment in 2016 with overwhelming approval by Oʻahu voters. As mandated by Charter, CCSR is tasked with seeking local information from scientists and tracking climate change science and potential impacts on City facilities, coordinating actions and policies of departments within the City to increase community preparedness, protecting economic activity, protect the coastal areas and beaches, and developing resilient infrastructure in response to the effects from climate change. Additionally, CCSR is responsible for integrating sustainable and environmental values into City plans, programs and policies. CCSR also administratively supports the City’s Climate Change Commission.

Position summary:

The Communications and Outreach Manager serves as the staff specialist in resiliency and sustainability communications and outreach within CCSR, and develops, maintains, and implements related relationships and initiatives to further CCSR activity. The Communications and Outreach Manager also makes recommendations and executes programs that educate and inform the community about CCSR activity, in addition to climate change, sustainability, and resiliency issues. Duties and responsibilities include:

  1. Manages public communications, service announcements, social media, website, and other education platforms for CCSR and serve as information liaison between CCSR and government agencies, NGOs, and community groups.

  2. Establishes a clear vision and direction for CCSR education, community preparedness, and outreach activity, and implements and maintains campaign strategy throughout the community in consultation with executive staff.

  3. Supports CCSR outreach programs and initiatives, developing positive and professional relationships with internal City communications staff, media, and the general public.

  4. Produces communications material including press releases and talking points, as well as content for newsletters, articles, reports, websites, and social media posts.

  5. Develops all production of outreach material produced by CCSR and assist CCSR staff with production of presentations, graphics, and other outreach related material.

  6. Researches and identifies new partnership opportunities for CCSR to advance community preparedness and outreach into new populations on a regular basis, and serve as the primary contact for external community partners working in preparedness and community education.

  7. Advises executive staff on media and other outreach opportunities and arrange for opportunities for executive and other CCSR staff to deliver messages consistent with outreach goals.

  8. Monitors, tracks and evaluates all aspects of preparedness and outreach campaigns to determine successes and challenges, prepare reports to summarize impact.

  9. Represents CCSR at community meetings, events, and at educational tables/booths throughout Oʻahu, including during evenings and/or weekends.

  10. Performs other related duties as may be assigned.


  • Minimum of four years of experience in communications, media, community outreach, marketing or a related field

  • Excellent writing, editing, communication, social media, and public presentation skills, with a strong attention to detail

  • Ability to communicate complex policy issues clearly and concisely to members of the public in both written and verbal forms

  • Comfortable working independently and as part of a team in a fast-paced environment

  • Ability to multi-task and organize projects in a professional and concise manner, sometimes with short deadlines

  • Strong background using Microsoft Word, Excel, and PowerPoint. Experience with graphic arts production/design is preferred but not required

  • Experience with public policy, research, and analysis is preferred but not required

  • Previous experience working in government is preferred but not required

To apply:

To apply, please send a 1-2 page cover letter, current resume, a minimum of two writing samples, and at least three current references to resilientoahu@honolulu.gov. Please highlight aspects of your experience that are relevant for this position and explain why you are interested in working with the City and County of Honolulu and CCSR.


Applications will be accepted until Friday, September 21.